Renting with us

P. Di Natale Real Estate has one of the largest rental portfolios in the region.

As such, with our extensive range of residential, retail, office and commercial properties, and our consistently high turnover, you are pretty much assured that we will have a rental property to suit your requirements and budget.

Our dedicated property management team understands that the one thing our renter demand is rapid response to any issues, and we undertake to deal with any request with haste and with minimum disruption. We value quality renters and actively support them through their rental experiences, acting promptly in preparing, approving and registering all residential rental agreements.

To make rental payments as easy as possible, we offer Direct Deposit or Centrepay.

Believing in open and honest communication with all our clients, we are experienced in liaising between rental providers and renters, always offering fair and well-informed advice to both parties.

Rental Payments

During the tenancy, rental payments are to be made in advance as set out under the residential rental agreement.

Calendar monthly rent is calculated as follows: $ Weekly rent ÷ 7 (days in a week) x 365 (days) ÷ 12 (months in year) = Calendar Monthly Rent.

If at any time you are unable to make a payment on or before the due date, please make immediate contact with your property manager.

Our preferred method of rental payment is by Direct Deposit or Centrepay.

Bond

Your bond will be lodged with the Residential Tenancies Bond Authority (RTBA). The bond is held as security against any damage or undue wear and tear. The bond will be refunded promptly after you vacate, provided the property is left in as close as possible to the same condition as when the residential rental agreement commenced and there are no monies owing.

Should extra person/s decide to move into the premises after the lease has commenced, you are required to receive permission from our office. We ask that you advise our office as soon as possible and have any potential renters/s complete a tenancy application form and a Bond Transfer form will also be required.

Condition Report

Upon signing the residential rental agreement, you will be given a condition report. We ask that you check this thoroughly and add any additional comments you see fit. Please sign the required pages and return the original copy to our office within three working days of receiving the report, retaining the copy for your records.

If the condition report is not returned to our office within three days it will be assumed you agree with the existing condition report.

Routine Inspections

During the course of your tenancy, the premises will be inspected periodically by your property manager at P. Di Natale Real Estate after the required notice has been given.

Three months after you move into the premises, an inspection will be carried out. Our office will contact you in advance to advise the date and time of the intended inspection. Thereafter, provided that everything is in order, further inspections will be carried out at six monthly intervals.

Keys

P. Di Natale Real Estate generally retains a duplicate key to all properties for emergency access, maintenance to be carried out and routine inspections.

Under special circumstances and upon producing identification, the keys can be borrowed during office hours, but must be returned within 24 hours. This service is not available out of office hours or on public holidays. It would therefore be advisable that you also make private arrangements regarding the location of a spare key should you inadvertently lock yourself out.

In most instances the lock combinations to external doors and gates have not been changed prior to your tenancy. Locks may only be changed after first obtaining permission from your property manager at P. DiNatale Real Estate, or the rental provider, and then on the strict understanding that you supply us with a spare set of keys.

Renter's Contents

Please note that the rental provider's insurance does not cover the renter's contents, and the rental provider cannot be held responsible for damage to or theft of a renter's belongings.

It is recommended that all renters have contents insurance to protect your belongings.

We can supply you with a quote for insurance, please contact Carol on 1300 997 553.

Utilities Connections

It is each renter's responsibility to have telephone, electricity and gas accounts placed in his or her name(s) and then to arrange to have a meter reading done prior to vacating the premises. Water is arranged by P. Di Natale Real Estate.

Hood is P. Di Natale Real Estates’ preferred supplier. Hood are able to assist with the connection of your telephone, gas and electricity. Just complete the required details on your Rental Application Form and it can all be arranged free of charge on your behalf.

A message from Hood

These days, great customer service can be hard to find.

Hood has found our customers appreciate our experience, and more importantly, our honesty. We’re happy to tell you if – and when – you’re on a great deal. Hood is always on the hunt for great offers, keeping our finger on the pulse.

We weigh up what you need and want with what is currently available from our hand-picked panel. We’ll explain in plain English the “pros and cons”, along with the important ‘what you need to know’ stuff.

Hood stays with you every step of the way. From choosing deals to arranging connections, we keep you informed all the way, ensuring everything goes smoothly so you have more time to do the things that are important to you. We may even throw in a helpful tip or trick or two!

Best of all, our service is free.

WE BELIEVE IN:
Providing genuine savings
Giving fantastic service
Making it simple
Being open and transparent
Having some fun

ABOUT US
The Hood team of experienced specialists are based in Melbourne. We help all customers – save precious time and money by providing a complete and all-round utility service. We can arrange utilities when you move, compare products, find the right plan to suit you – all in the one conversation. Hood is a national business and services New South Wales, Victoria, South Australia and Queensland.

Let’s talk. Call 1300 242 824